Monitoring - We have mitigated the issue affecting execution event metrics. CPU time values are now being reported correctly, including for events captured during the affected period. We are continuing to monitor the system to ensure stability.
Apr 30, 2026 - 16:48 UTC
Investigating - We are currently investigating an issue affecting execution event metrics. Some users may observe missing or null CPU time values across clusters. Our team is actively working to identify the cause and restore full functionality as soon as possible.
Apr 30, 2026 - 10:30 UTC

Scheduled Maintenance

Nexthink scheduled upgrade maintenance May 12, 2026 02:00-04:00 UTC

Your Nexthink environment will be updated to version 2026.4:

Tue 12 May 03:00AM-05:00AM BST(02:00AM-04:00AM UTC)

This update is non-disruptive and no downtime is expected.

Posted on Apr 29, 2026 - 16:52 UTC
May 4, 2026

No incidents reported today.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
Resolved - We have confirmed that execution data services are operating normally and this incident is now resolved. Thank you for your patience.
Apr 30, 09:31 UTC
Monitoring - The issue affecting execution data visibility has been resolved. Execution data generated after 13:50 CEST is visible and accessible.

Unfortunately, execution data generated during the impacted window, approximately 09:08–13:50 CEST, may remain incomplete or unavailable in affected clusters. After investigation, we have determined that the missing execution data from this period cannot be retrieved.

We apologize for the inconvenience.

Apr 29, 16:50 UTC
Investigating - We are currently investigating an issue affecting execution data visibility. Some users may experience incomplete or missing execution data in certain clusters. Our team is actively working to restore full functionality as soon as possible.
Apr 29, 11:18 UTC
Apr 29, 2026
Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026
Resolved - The issue affecting DEX Score has been marked as fully resolved. All systems are operating normally.
Apr 22, 13:31 UTC
Monitoring - The issue affecting DEX Score visibility has been resolved, and we are continuing to monitor the system closely to ensure stability. We appreciate your patience and understanding.
Apr 22, 08:57 UTC
Identified - We have identified the cause of the degraded performance causing the DEX score to be unavailable for some users. Our engineering team is working on a fix. Thank you for your patience.
Apr 22, 07:32 UTC
Investigating - We are aware of a degraded performance issue affecting Experience Central, causing the DEX score to be temporarily unavailable for some users. Our engineering team is actively working on a resolution. Thank you for your patience and understanding.
Apr 22, 07:20 UTC
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.