Nexthink Service Degradation: DEX score is not visible

Incident Report for cnu-nxt.statuspage

Resolved

The issue affecting DEX Score has been marked as fully resolved. All systems are operating normally.

Posted Apr 22, 2026 - 13:31 UTC

Monitoring

The issue affecting DEX Score visibility has been resolved, and we are continuing to monitor the system closely to ensure stability. We appreciate your patience and understanding.

Posted Apr 22, 2026 - 08:57 UTC

Identified

We have identified the cause of the degraded performance causing the DEX score to be unavailable for some users. Our engineering team is working on a fix. Thank you for your patience.

Posted Apr 22, 2026 - 07:32 UTC

Investigating

We are aware of a degraded performance issue affecting Experience Central, causing the DEX score to be temporarily unavailable for some users. Our engineering team is actively working on a resolution. Thank you for your patience and understanding.

Posted Apr 22, 2026 - 07:20 UTC